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Voice phishing
No one from Belize Bank, not even our fraud team, will ask you to give them your PIN or OTP (One Time Passcode). If someone asks you for this on the phone, it will be a fraud. Hang up and call us on the number above.
Telephone scams usually impersonate your bank, the police or another trusted organization. They may give you fake details like a crime reference number and ask you to help with a fraud case. Or tell you that there's been fraudulent activity on your account. A genuine bank (or organization) will never contact you out of the blue to ask for your PIN, full password or OTP number.
Please be cautious if a caller asks to access your device remotely. If they ask you to download software to allow them to fix, upgrade or protect your device, you need to be aware that this means they’ll be able to see everything. You should never log on to Online Banking or any other sensitive site when this software is running.