
Phishing

Spotting a suspicious text message


Any text message with links that ask you to update your banking details or log on to your account will be fake. The text message may even appear in a thread of previous genuine messages from Belize Bank, such as previously sent alerts. This is easily faked and isn't proof that it's from us.
A genuine bank or organization will never contact you out of the blue to ask for your PIN, password or OTP number. If a text message or call asks you to do this, it will be fraud.





Spotting a suspicious email
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Email scams can be very convincing and look real. Here are some signs to spot a fraudulent email.
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The email is impersonal and addresses you by either 'Dear Sir/Madam' or uses your email address, for example, 'Dear yourname @address.com'
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The sender's email address doesn't match the website address or organization name it says it's from.
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They ask you to click a link to update your personal information
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They tell you something is urgent and needs your immediate attention.
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Don't click a link in an email requesting your details. If you're even slightly unsure, phone the company directly (using a number on their main website) and tell them you've received a suspicious email.

