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Phishing

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Spotting a suspicious text message

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Any text message with links that ask you to update your banking details or log on to your account will be fake. The text message may even appear in a thread of previous genuine messages from Belize Bank, such as previously sent alerts. This is easily faked and isn't proof that it's from us.

A genuine bank or organization will never contact you out of the blue to ask for your PIN, password or OTP number. If a text message or call asks you to do this, it will be fraud.

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Spotting a suspicious email

  • Email scams can be very convincing and look real. Here are some signs to spot a fraudulent email.

  • The email is impersonal and addresses you by either 'Dear Sir/Madam' or uses your email address, for example, 'Dear yourname @address.com'

  • The sender's email address doesn't match the website address or organization name it says it's from.

  • They ask you to click a link to update your personal information

  • They tell you something is urgent and needs your immediate attention.

  • Don't click a link in an email requesting your details. If you're even slightly unsure, phone the company directly (using a number on their main website) and tell them you've received a suspicious email.

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